Welcome to the Cogoport customer community. It’s our utmost priority to ensure you have an excellent experience with our product and service from day one, so we’ve compiled an onboarding checklist.
Here you'll find information about shipping & logistics, our services, and many other resources/bonus tips related to exports & imports. You can browse the categories, or search all Help Center content via the bar.
If you don't find the answer to your question, please drop us a line at support@cogoport.com
To save you some time, check out if any of the links below may help
Cogoport provides the best export and import services in one place. Using the Cogoport platform, exporters and importers can find, compare & book the best freight rates from any carrier and track your shipments at every step until destination.
One can easily connect with logistics providers (shipping liners, freight forwarders, transporters, customs house agents, etc.) and collaborate with them to conduct the international trade more efficiently.
For an overview of Cogoport Click Here
Sign-in and have a look at the top 5 exclusive services we’ve designed for you in your exclusive dashboard.
To read the FAQs, visit www.cogoport.com/support
KYC is the most crucial step but simple as well. Verify your business and mobile details and get access to the best import and export services at one place.
Select the best option for your business. Compare and search multiple freight rates of various shipping lines and NVOCCs by various freight forwarders instantly for your shipment.
Through this feature create all the Trade and Shipment related Documents in minutes. Find, Store, and Share trade documents easily in a single place.
Create a trade document now.
Get a real time status of your container 24*7by using the container tracking feature.
It’s always important to have your team by your side. Click on the Invite Colleague on your left panel under the Getting Started button and invite your team members to explore the platform by entering their email id. You can also appoint different roles to them.
To make your work easier, it’s advisable to share your finance head and company representative details for smooth communication in future.
We understand how much you value your relationships with your partners.
Click on My Trade Partners and provide us with your partner details; be it your CHA, Transporter, or forwarder and we’ll collaborate with them. This will help you communicate with all your service partners at one place.
The “Start Special Rate Request” option is designed to help you negotiate and customise the best freight rates for your shipment, preferably with the shipping line of your choice.
Just as you would negotiate for better rates and prices with a traditional freight forwarder or service provider, Cogoport’s Special Rate Request feature helps you do the same on an online platform.
Click Here to know more about this feature
A smart new booking and shipment management system for SMEs which informs you about all the tasks you need to complete for your containers to move.
