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    Track your Shipment

    Dedicated Booking Desk

    Average booking turnaround time: 2 hours

    Booking received

    As soon as you place your booking order, a dedicated freight manager would contact you to notify you of the container request

    Booking Details Verified

    Your freight details will then be verified for booking confirmation. To make the process easy and effective, we will ensure you don't miss out any detail

    Booking Placed With Carrier

    Once the booking is verified, the carrier would issue the booking note or D/O

    Booking Confirmation shared with Shipper

    On the issue of the booking note, the shipment would be confirmed and the D/O would be transferred to you

    An experienced team managing 30,000+ shipments

    Discover suitable freight options

    Book freight across one million port pairs through 25+ Shipping lines 😊

    Digitalise Your Freight Process

    We will manage it for you

    Container Pick Up Process

    On confirmation of the booking order, your trailer shall be contacted to pick an empty container from the yard

    Stuffing Gate In

    The container is then taken to the factory for stuffing from where the stuffed container would move to the port. Cogoport will notify you of the stuffing gate-in time. In case you miss the container gate-in, we will accommodate your freight in a buffer yard and ascertain an alternate gate-in method

    B/L Release

    Once the container is loaded for the sail, the shipping line would issue the bill of lading. It will be transferred to you immediately via e-mail. Your bill of lading would also be available under the "My shipments" section of your personalised dashboard

    Trans-Shipment Issues

    In case of trans-shipment issues, we will coordinate with the carrier on your behalf to ensure the loading of the container on the vessel

    Shipment Recieved at Port of Discharge

    Once your shipment arrives at its destination, the trailer can be contacted to pick up the consignment and the customs clearance duly organised. You would be able to live track the entire shipment journey

    Invoicing

    Once the freight is delivered, a digital invoice would be sent out to you matching the amount displayed to you before booking

    Return of empty container

    At the end of the delivery, the trailer would be contacted again to collect the empty container

    Join an integrated digital network of over 4000 shippers from all around the world

    Frequently Asked Questions

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