Welcome to the Cogoport customer community. It’s our utmost priority to ensure you have an excellent experience with our product and service from day one, so we’ve compiled an onboarding checklist.
Here you'll find information about shipping & logistics, our services, and many other resources related to exports & imports. You can browse the categories, or search all Help Center content via the bar.
If you don't find the answer to your question, please drop us a line at support@cogoport.com
Cogoport provides the best export and import services in one place. Using the Cogoport platform, exporters and importers can find, compare, & book the best freight rates from any carrier and track your shipments at every step until destination.
One can easily connect with logistics providers (shipping liners, freight forwarders, transporters, customs house agents, etc.) and collaborate with them to conduct the international trade more efficiently.
For an overview of Cogoport Click Here
Sign-in and have a look at the top 5 exclusive benefits we’ve designed for you in your dashboard.
To read the FAQs, visit www.cogoport.com/support and click on service provider
KYC is the most crucial step but simple as well. Verify your business and mobile details and get access to the best services for your business at one place.
Grow your business by selecting and offering the logistics services (freight forwarding, customs, haulage, transportation) that you would want to provide to the customers.
Quote your customers the right and competitive rates by uploading the rate sheet. This will enable your customer to select your service for his/her upcoming shipment.
Get a real time status of your container 24*7 by using the container tracking feature.
It’s always important to have your team by your side. Click on the Invite colleague on your left panel under the Getting Started button and invite your team members to explore the platform by entering their email id. You can also appoint different roles to them.
To make your work easier, it’s advisable to share your finance head and company representative details for smooth communication in future.
We understand how much you value your relationships with your partners.
Click on My Trade partners and provide us with your partner details be it your Importer/Exporter clients, CHA, Transporter or Forwarder and we’ll collaborate with them. This will help you communicate with all your service partners at one place.
No need to take screenshots of invoices or mark your emails starred. The Finance dashboard gives you a detailed breakdown of your ledger and invoices (paid and unpaid) at one single place.
Visualise the historical trends of basic freight for your requested pair by simply entering the port of origin and destination.