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Terms & Conditions

Terms of user agreement (shipper/partner/buyer of service)

Cogoport is a digital platform that connects buyers and sellers of freight services. Cogoport acts as an intermediary enabling the buyers and sellers to conclude a contract with each other.  

Cogoport never acts as a carrier, NVOCC, freight forwarder, shipbroker or or any other logistics service provider or similar concept under any law, convention or regulation.

The domain name ("Site") is owned by Cogo Freight Private Limited, a company incorporated under the Indian Companies Act, 2013 with its registered office at office no. S6-3, 6rd floor, Pinnacle Business Park, Mahakali Caves Road, Andheri East, Mumbai – 400093, Maharashtra, India.

The objective of the website is to provide a digital platform for shipping, logistics and other allied services ("Services"). The website simply serves as a kind of online marketplace for buyers and sellers of domestic and international service providers to meet, buy and sell services.

By clicking on the "I agree" button below, and by your continued use of this Site, you agree that you understand the terms and conditions of this Agreement and that you agree to be legally bound by this Agreement (including the policies), as they may be modified by us from time to time. If you do not agree to the terms and conditions contained in this Agreement or our policies, please do not use the Site. Your continuance of usage of this Site is acknowledgment of acceptance of these terms and conditions.

Under this Agreement we limit our liability to you, and you indemnify us against certain losses we may suffer in connection with your use of the Services. These terms and conditions include all modifications up to and including today's date.

  1. Agreement: this Agreement describes the terms and conditions that govern your use of the Site. This Agreement and our policies constitute the entire agreement in relation to the Site and your use of the Site. Access to this Site is subject to your acceptance of this Agreement.
  1. Interpretation: for the purpose of this Agreement, wherever the context so requires, the term:
  • "Agreement" is a reference to the terms and conditions contained in this Agreement and our policies relating to the use of the Site.
  • "Buyer" shall mean any person who is willing to buy Services from the Sellers using the Site.
  • "Cogoport" is Cogoport Europe B.V., Tauro Statenkwartier Building, President Kennedylaan 19, 2517 JK Den Haag, The Netherlands.
  • "Force Majeure Event" shall mean any event that is beyond the reasonable control of Cogoport and shall include, without limitation, sabotage, fire, flood, explosion, act of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, virus attacks, breach of security and encryption, and any other similar events not within the control of Cogoport and which Cogoport is not able to overcome.
  • "Services" shall mean services as more specifically displayed on our Site from time to time by Sellers, offering shipping and logistic services, associated services including freight insurance or customs brokerage services, trade finance, bill discounting etc.
  • "Information" is a reference to any requests for quotes you list, any information you provide to us or other members of this Site in the registration, bidding or listing process, in public messages (which includes any feedback you may provide regarding members), through any email feature that we provide, and includes descriptions of the Services and any content you post within our Site.
  • "Person" shall mean an individual, a corporation, a partnership, a joint venture, a trust, an unincorporated organization and any other legal entity.
  • "Seller" shall mean any person, including, inter alia, a freight forwarder, broker, carrier, insurance company, financial institution, custom housing agent, transporter, or other professional vendor, who is willing to provide freight services to the Buyers using the Site.
  • A reference to "we", "our" and "company" is a reference to Cogoport. The references to "you" and "your" refer collectively to you, and each of your employees, agents, contractors, related bodies corporate or other third parties who access this website on your behalf and acting with your express or implied authority.
  1. Modifications to this Agreement: we may at any time modify any of the terms and conditions of this Agreement and/or the terms of our policies. Unless we notify you in writing or otherwise, modifications to this Agreement or our policies are effective upon being posted on the Site. You agree to check this Site regularly for modifications and other notices. Your continued use of the Site following a modification of this Agreement or a policy constitutes your acceptance of all modifications posted on this Site. If you do not agree to a modification, you may terminate this Agreement by notifying us in writing and/or discontinue using this Site and the Services. If, after any changes to this Agreement or any of our policies, you continue to use our Site, you will be considered to have accepted the varied terms and conditions as part of the Agreement.
  1. Eligibility: use of the Site is available only to persons who can enter into legally binding contracts under the applicable laws. Any person under the age of 18 years shall not register on the Site and shall not transact on or use the Site. Cogoport reserves the right to terminate any person’s membership and/or refuse to provide such person with access to the Site if it is brought to Cogoport’s notice or if it is discovered that such person is not eligible to use the Site.
  1. Trading: Cogoport enables Buyers and Sellers to conclude a contract with each other. Cogoport acts as an intermediary only and will not become a party to the contract between the Buyer and Seller, except as explicitly agreed herein. Cogoport does not act as a shipping company, freight forwarder, customs broker, insurer and financial institution. Instead, it provides a kind of online marketplace for Buyers and Sellers of domestic and international for various services. Also, Cogoport may sell certain reporting and access to Transaction documents. In return, Cogoport earns service fee and revenue through advertisement and/or Sellers of international and domestic service providers pay a commission/usage fees/referral fees to us for each transaction they enter into through the Site. The Buyers and Sellers acknowledge that Cogoport does not validate or otherwise authenticate, certify, confirm or endorse the members of this Site or the documents they issue, nor does it endorse or guarantee the provision of the Services of members, or make any guarantees as to payment of the Services by a member. Cogoport will not provide and/or issue any means of transport, containers, bills of lading, waybills, consignment notes, customs declarations or any other documents relating to the provision of the Services of members. All direct communications, both verbal and written, are between the Buyer and Seller. Cogoport has no control over and does not verify the accuracy of any information provided by a member.
  1. Membership: We offer our services to our members. By agreeing to the terms and conditions of this Agreement, you acknowledge that you are eligible to enter into legally binding contracts of this nature. We reserve the right to change our services and suspend, terminate or restrict your membership at any time, in accordance with the terms of this Agreement or our policies. If we change our services, or suspend or terminate your membership, you may be prevented from accessing our services either temporarily or permanently. If your membership is suspended or terminated, you are prohibited from applying for a new membership account with us. Your membership is not transferable. Your account (including feedback and any associated user identification) may not be dealt with in any way by any third parties. You must not allow third parties to use your account and you must not transfer or sell your account to a third party. You shall be responsible for maintaining the confidentiality and security of the password and for all activities that occur in and through your account. As a member you are responsible for maintaining control of your account and for any activity that occurs on your account. To maintain the safety of the Site and our services, you must report any unauthorized use of your account and associated user identification to us as soon as possible after becoming aware of the unauthorized use. Any response from Cogoport regarding this will be sent to the e-mail address which was used at the time of sign up. You shall ensure that you exit from the account at the end of each session. Use of another user’s account information for availing the Services of the Site is expressly prohibited. You hereby agree that if you provide any information that is untrue, inaccurate, not current or incomplete, (or becomes untrue, inaccurate, not current or incomplete) or if Cogoport has reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with this Agreement, Cogoport shall have the right to indefinitely suspend or terminate or block access of your membership on the Site and refuse to provide you with access to the Site.
  1. Transaction: we provide the Site as an online venue that allows members to communicate, request quotes, offer, sell and purchase Services. We reserve the right, entirely at our discretion, to refuse to provide a member with access to the Site. You acknowledge and agree that we are not involved in the actual transaction between the Buyer and the Seller (Transaction), unless there is an express agreement to do so. We have no control over the adequacy and/or accuracy of the Services for your use, safety and legality of the cargo to be shipped, and we have no control over the quality, safety or legality of items or content posted by members on to the Site, the truth or accuracy of listings, or the ability of Sellers to provide the Services. We cannot ensure and do not guarantee that a member will actually complete a transaction or act lawfully in using the Site. When you enter into a transaction you create a legally binding contract with another member. You are responsible for ensuring that you comply with your obligations to that member. If you do not comply with your obligations, you may become liable to that member. Likewise, if another member breaches an obligation to you, you are responsible for enforcing any rights that you may have against that member. Furthermore, you must ensure that you are aware of the relevant laws applicable to you in purchasing and/or selling the goods and Services and providing the cargo to be shipped. Unless we advise otherwise on the Site, we do not offer any insurance or purchaser protection. We may make a record of all of your transactions. We are not liable for any loss of data, technical or otherwise, information, particulars supplied by you, due the reasons beyond its control like corruption of data or delay or failure to perform as a result of a force majeure event.
  1. Buyer terms: the following terms shall be additionally applicable to Buyers:
  • Where you purchase goods and Services through a fixed price format, agree to a quote or provide a counter-bid on the goods and Services which is accepted by the Seller, you agree with the Seller to be bound by the terms and conditions of sale included in the listing description and as otherwise agreed to between you and the Seller.
  • Subject to any legal right to the contrary you are obliged to complete the transaction with the Seller.
  • When requesting a quote, you must describe the requirements for the goods and Services you wish to purchase, fully and accurately. Your listing must only include content relevant to the quote.
  • The listing must be your own work or work that you are legally entitled to use.
  • You must be legally able to transport the items for which you are requesting the quote.
  • You hereby confirm that Cogoport neither confirms nor verifies the quotes given by you and/or the Seller.
  • You hereby acknowledge that Cogoport will not be a party to the Agreement between you and the Seller and will not act as a freight vendor, forwarder, insurer, broker, contracting agent or other representative. The Seller will be solely responsible for performing all obligations under any agreements with you in relation to the order placed.
  • If the Services are not received within the duration indicated by the Seller or are not in accordance with the specifications indicated on the Site, you must inform Cogoport about the same through the Site. Any dispute relating to the delivery of Services shall be resolved directly between you and the Seller, and Cogoport shall, under no circumstance, be held liable or responsible for the same.
  • Cogoport offers no guarantee or warranty that:
  • There would be a satisfactory response or any response at all, once you provide the shipping requirements;
  • The Seller has the necessary licenses for providing the Services under all applicable laws;
  • The Services provided by the Seller will be provided skillfully and competently in a workmanlike manner.
  • You shall be solely responsible for undertaking appropriate and effective due diligence and related analysis before entering into any arrangement with a Seller, pursuant to this Agreement. You acknowledge and agree that Cogoport has not carried out any background checks or other verification relating to the Seller, and that Cogoport does not guarantee the quality of Services being provided to you.
  • You are solely responsible for coordinating and communicating with the Seller for the performance of the availed Services, in accordance with this Agreement.
  1. Seller terms: the following terms shall be additionally applicable to Sellers:
  • You warrant and agree to maintain in full force for the duration of registration in our Site, all consents, approvals, authorizations, licenses, orders, registrations, clearances and qualifications, (being of a governmental, corporate or other nature) necessary for the performance of the Services listed by you on our Site.
  • You shall be required to populate details of your Services, its cost along with such other information on the Site as maybe required by the Buyers.
  • You hereby authorize Cogoport to:
  • Automate price quotes based on the rates you provide;
  • Advertise and promote your Services on the Site; and
  • Create a profile page for you to share basic information with Buyers about your organization, Services offered and reviews.
  • You hereby grant Cogoport a royalty-free, fully paid-up, worldwide, non-exclusive license to such use of your information, names, logos and such use by Cogoport shall not constitute a violation or infringement of your intellectual property.
  • You hereby agree that you shall not use Cogoport’s name, logos or any other intellectual property without the prior written approval of Cogoport and where such use is permitted by Cogoport, you shall adhere to the media usage guidelines provided by Cogoport.
  • Your acceptance of this Agreement constitutes consent for Cogoport to act as your agent for the limited purpose indicated in this Agreement.
  • You shall be solely responsible for ensuring that correct Services and its pricings are furnished by you on the Site. If a Buyer places an order based on the specified rates, it shall become a binding contract between you and the Buyer.
  • You shall also be required to specify, as well as regularly keep it up to date, separately cost of additional Services such as, inter alia, customs brokerage, insurance, and costs for shipment of hazardous materials, carry to room of choice accessorial, etc., for inclusion or exclusion by the Buyer.
  • Once the shipment is delivered, you shall be required to inform Cogoport about the same through the Site.
  • You shall be solely responsible for updating the rates on the Site from time to time. Cogoport cannot and will not be liable for any loss or damage arising from your failure to do so.
  • Cogoport offers no guarantee or warranty that:
  • There would be a satisfactory response or any response at all, once the Services and its cost enlisted on the Site ;
  • You will be able to fully or partially collect the amounts due to you from the Buyer; or
  • Using the Site or Services will result in higher number of customers or increased revenue for you.
  • You are solely responsible for undertaking appropriate and effective due diligence and related analysis before entering into any arrangement with a Buyer. You acknowledge and agree that Cogoport has not carried out any background checks or other verification relating to the Buyer.
  • You are solely responsible for coordinating and communicating with the Buyer for the performance of the order.  
  1. Seller’s financial terms
  • You agree that a Buyer can clear its debt to you by payment to us.  
  • You agree to assign your claim for payment in relation to the Services you provide following the conclusion of a Transaction as set out under 7 above, including future claims for payment in relation to Services that you may provide under additional future Transactions as set out under 7 above with the same member, to us including all ancillary rights.  
  • In addition, you grant us an irrevocable power of attorney to assign the aforementioned claims on your behalf to us and to do so repeatedly. The power of attorney further grants us the right to perform all activities that are necessary or useful in relation to the assignment(s) such as signing deeds of assignment on your behalf and giving notice thereof. This power of attorney ends when our relationship has ended and has been finally settled. You agree that we can transfer the power of attorney to a third party (to an affiliate of Cogoport for example).
  • You guarantee to us that you are entitled to assign the claims now and in the future and that no other party has any right or title to the claims now or in the future unless otherwise agreed with us.  
  1. Buyer’s financial terms
  • You shall be required to make payments to Cogoport for availing the Services on its Site. You are also required to pay Seller’s claim on you in relation to the provision of Seller’s Services following the conclusion of any Transaction as set out under 7 above, to us or a third party to which we have assigned our full claim on you. Such payment will take place in accordance with the terms and (payment) instructions stated on the invoice we shall issue to you. By paying on the basis of this invoice to us or to the third party to which we have assigned our full claim, your debt with Seller is cleared.  
  • Seller’s claim for payment of its Services shall be immediately assigned to Cogoport upon its creation including any future claims for payment of its Services that Seller may acquire on you in relation to additional Transactions as set out under 7 above. You must immediately confirm receipt of a notification of assignment to us.
  1. Fraud: without limiting any remedies available to us at law, in equity or under this Agreement, we may, in our sole discretion, suspend or terminate your membership if we reasonably suspect or believe, or are informed by a government agency that you have engaged in or may engage in fraudulent or illegal activity using, or otherwise in connection with your use of our Site and you will have no claim whatsoever against us in respect of any suspension or termination of your membership under this clause 12.
  1. Your listings: you are solely responsible for the information you provide and by using the Site, you agree that you will keep your information up to date and information and/or contents posted by you are in accordance with applicable laws. We are a passive conduit for the online distribution and publication of your information. We are not responsible for the content of the information you provide. We may remove your information from the Site at our sole discretion. You must not provide information that is potentially or actually harmful to us, the Site or any third party and/or in contravention of any laws, rules and regulation. In this clause 13 "harm" includes, but is not limited to, pure economic loss that we may or will suffer.
  1. Cancellations: in the event a shipment does not proceed after a quote is accepted on the Site by the Buyer, but before any Services are performed by the Seller, a cancellation is deemed to have occurred. In the event of a cancellation, the member may be contacted and requested to provide information which confirms the basis of the cancellation. This may include written confirmation of the cancellation signed by both the Buyer and the Seller, including reasons for the cancellation, identification of the party responsible for the cancellation, and comments. A cancellation will entitle Cogoport at its discretion, to cancel a member's membership. Failure to exercise this discretion and cancel a member's membership after a cancellation does not prejudice Cogoport’s right to cancel a member's membership for a subsequent cancellation. Note: a cancellation is not deemed to have occurred if shipment is delayed or rescheduled at a time suitable to both the Buyer and the Seller. Excessive cancellations by a member may impact their Cogoport rating.
  1. Feedback: we have a member-initiated feedback system to provide evaluations of the members that the party has dealt with. Any feedback provided by you, or third parties in relation to your activities on the Site is owned by us. You may use the feedback only for the purposes of conducting your activities on our Site and only while you remain a member of this Site. You must not use your feedback on this Site in any other venue or for any other purpose. You must not do or omit to do anything that will or is likely to undermine the integrity of the feedback system. We can suspend or terminate your membership if we are concerned by any feedback about you. Feedback must not be defamatory and must not be false or misleading. You further represent and warrant that while posting feedback on the Site you shall not use any offensive, libelous, derogatory, hateful or racially or ethnically objectionable language, or is obscene, pornographic, or constitutes an indecent representation of women and/or men.  
  1. Disputes: we do not warrant that Transactions between members will be free of disputes. We are not responsible for resolving disputes between you and other members and we will not resolve or attempt to resolve disputes between you and other members. You agree that if you have a dispute with one or more members of this Site, all disputes must be resolved between you and the relevant member(s). Under this Agreement, you acknowledge that if we are contacted by a member that claims to have a dispute with you regarding the Services, you agree hereby expressly that we can release your contact information to that member and/or any other authorities and person at our sole discretion in order for the dispute between you and the member to be resolved. You hereby irrevocably and unconditionally release us from all claims, demands and damages (actual and consequential) arising out of or connected with the dispute or our release of your contact information. Any dispute you have with us should be reported to us via email at to enable us to attempt to resolve the dispute.  
  1. Communications: we will send you communications and notices regarding your Transactions and your account on the Site. These communications are not an endorsement, guarantee or a legitimization of your Transactions. You are responsible for completing all Transactions you participate in, which includes complying with all relevant legal obligations including without limitation your legal obligations in relation to the purchase of the Services, and the shipping of any cargo.
  1. Unauthorized activity: you must not:
  • Modify, adapt, or otherwise alter the Site;
  • Interfere, in any way, with the listings of other members of this Site;
  • Provide false, misleading, deceptive or otherwise inaccurate information;
  • Act fraudulently;
  • Engage in any activities that may result in the price of the goods and Services being manipulated;
  • Copy, reproduce, create derivative works or publicly display any content contained in the Site (with the exception of your information);
  • Infringe any third party’s copyright, patent, trademarks, confidential information, or any other proprietary/intellectual property rights such party may have;
  • Provide or facilitate another person's access to, reproduce, or otherwise make available, the Site or any part of the Site, to another person;
  • Create liability for us or cause us to lose (in whole or in part) the services of our isps or other suppliers;
  • Take any action that will result in an unreasonable or disproportionately large load being imposed on our infrastructure;
  • Directly or indirectly link to or include descriptions of goods or services that;
  • Are prohibited under this Agreement
  • Are listed for sale on a website that is not this Site; or
  • You do not have a right to link to or otherwise include in your description of goods or Services;
  • List any item on our Site, or complete any transaction that was initiated using our service, if payment of the listing fee or commission fee is likely to cause us to violate an applicable law, statute or regulation, this Agreement or any of our policies;
  • Knowingly being involved in the shipping of counterfeit, stolen items and/or restricted and/or forbidden cargo;
  • Violate any applicable law, statute, regulation or other applicable law or policy (including but not limited to those governing export and import control, consumer protection, unfair competition, and criminal law);
  • Refers to any website or URL that, in Cogoport's sole discretion, contains material that is inappropriate for the Site or any other website, contains content that would be prohibited or violates the letter or spirit of this Agreement;
  • Use any robot, spider, other automatic device or manual process to monitor or copy the Site, or content contained in the Site;
  • Remove, disable, defeat, or otherwise circumvent any functionality of the Site (including a requirement to use a user name and password or other authentication method, or other security protection or preventative measures against unauthorized use);
  • Damage, disrupt, disable or otherwise impair the operation of the Site or interfere with the use of the Site by other persons, including introduce a virus, trojan horse or other malware into the Site intended to cause damage, breach, malfunction, or other undesired effects to the Site, or carry out a denial of service attack;
  • Collude with, enter an agreement with or correspond with another member or other person to avoid paying us commission;
  • Knowingly avoid our commission; and we may terminate your membership should you do, or we suspect you may do, any of the above.
  1. License: to enable us to use the information, you agree to grant us an irrevocable, non-exclusive, perpetual, royalty-free, sub-licensable, worldwide license to do all acts comprised in the copyright and to exercise the publicity and database rights you have in the information, in any media, with respect to the information. We will only use the information in accordance with our privacy policy.
  1. Confidential information: unless provided otherwise by us in writing, you must keep confidential, and not use or disclose, any of our information (including material obtained through the Site and your user name and password for the Site) that is marked as confidential information or which is by its nature is confidential information, excluding information which is public knowledge (other than as a result of breach of confidentiality by you), is in your prior possession or that is otherwise acquired or developed by you independently of us. Upon our written request, you must return or destroy all copies of confidential information in your custody or control.
  1. Non-identifiable user data: we shall be entitled to obtain and aggregate technical and other data about your use of the Site and Services that are non-personally identifiable with respect to you, whether as a Buyer or a Seller ("aggregated anonymous data"). We shall further be entitled to use the aggregated anonymous data to improve, support and operate the Services. It is however clarified that you will not be identified as the source of any aggregated anonymous data and no personal information will be collected as a part of aggregate anonymous data
  1. Privacy: our privacy policy sets out the information (including personal information) we collect, and how we use it, when you access and use this website. In addition to our privacy policy, we receive, collect and store any information you enter on the Site or provide us in any other way. In addition, we collect the internet protocol (ip) address used to connect your computer to the internet, login, e-mail address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information. We also collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, and reviews. We collect such information for the following purposes:
  • To provide and operate the Services;
  • To provide our members with ongoing customer assistance and technical support;
  • To be able to contact our members and users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective Services;
  • To comply with any applicable laws and regulations.

We will respond to such requests in reasonable time within the time limits established by the applicable law.

In the event that you opt out, you should neither visit any website nor use any services provided by Cogoport entities nor shall you contact any of the Cogoport entities. Further, Cogoport may not deliver products to you, upon your order, or Cogoport may deny you access from using certain services offered on the website.

Your personal information will be disclosed to other members of this Site in the event that the member contacts us and claims that you and the other member are in dispute in relation to a transaction that was arranged via the Site, in order for the dispute to be resolved. If you wish to obtain more information about the Cogoport privacy policy, including how to access personal information we hold about you, seek the correction of information held about you, or how to complain about a breach of the privacy policy and how Cogoport will deal with such a complaint, the Cogoport privacy policy may be accessed here We may disclose your personal information to an overseas and/or domestic service provider, for example an overseas/domestic freight forwarder or carrier that is a member of Cogoport, an import/export organization, travel provider, a cloud data center or a customer information call center. Our overseas service providers may be located in Europe, the Americas, Asia or Africa. You hereby expressly agree that we are allowed to disclose your information to a Cogoport supplier without obtaining your consent prior to each disclosure. If it is not practicable or reasonable for us to gain your consent to disclose your personal information to an overseas service provider, we will take reasonable steps to notify you of the specific countries where we disclose your personal information. We will take reasonable steps to ensure that the overseas services provider is bound by privacy and confidentiality obligations. If you wish to speak with Cogoport about this privacy collection statement, or the privacy policy, you may do so by contacting us

  1. GDPR compliance statement: Cogoport respects and complies with the EU general data protection regulations (GDPR). Our privacy policy explains our compliance with the regulations in detail. Some of the keyways we comply with the regulations are as follows:
  • Consent: we clearly explain what you are consenting to ask you to explicitly consent to contact from us.
  • Breach notification: in the event of a breach, we will notify affected users within 72 hours of first having become aware of the breach.
  • Right to access: users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Upon your request, we shall provide a copy of the personal data in an electronic format.
  • Right to be forgotten once we have compared your rights to "the public interest in the availability of the data," we may delete your personal data where you have requested this.
  • Data portability: we allow you to receive the personal data concerning you, which we will provide in a "commonly used and machine-readable format" and you have the right to transmit that data to another "controller".
  • Privacy by design: we implement appropriate technical and organizational measures, in an effective way, in order to meet the requirements of gdpr regulations and protect the rights of data subjects. We hold and process only the data absolutely necessary for the completion of our duties (data minimization), as well as limiting the access to personal data to those needing to act out the processing.
  1. Intellectual property: the Site includes material which may be protected by copyright, trademark, or other intellectual property laws in india or elsewhere and all rights in relation to such material are owned by or licensed to us unless otherwise stated. You hereby acknowledge that the Services constitute original works and have been developed, compiled, prepared, revised, selected, and arranged by Cogoport through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of Cogoport and such others. You thereby agree to protect the proprietary rights of Cogoport during and after the term of this Agreement. You may not selectively download portions of the Site without retaining the copyright notices. You may download material from the Site only for the purpose intended by this Agreement. Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available remedies under the applicable laws.
  1. Warranty: you warrant to us that:
  • For individuals: you are 18 years or older;
  • For body corporates: you have the right and authority to bind the body corporate to the terms and conditions of this Agreement;
  • All of the information you have provided to us in respect of this Agreement is true, accurate and complete and we may rely on this information;
  • Your membership details are correct and you will update your membership details if they change;
  • In respect of a listing you post on the Site, you will not approach a member in order to complete a transaction unless you do so via the Site;
  • You will not post defamatory comments on the Site;
  • You have made your own investigation and performed sufficient due diligence on the Site to fully inform yourself about the functions and operation of the Site and have not relied on any representations made by us or any other person in relation to the Site;
  • You will not infringe or permit or assist any other person to infringe the intellectual property rights owned by us from time to time and use your best efforts to protect and prevent such intellectual property rights from such infringement by unauthorized third parties; and
  • You will comply with all of your obligations under all applicable laws.
  1. Authority: if you accept this Agreement, or obtain access to the Site, on behalf of an employer, client or principal, you warrant that you have the express or implied authority to accept this Agreement on that person's behalf and agree that this Agreement is also binding on that person.
  1. Access: notwithstanding your acceptance of this Agreement, we are under no obligation to provide access to the Site or guarantee its availability or operation in any form and may suspend or terminate access to the Site or make changes to the Site at any time without notice to you.
  1. Access method: we may require you to use a user name and password or other authentication or security method in order to access and use the Site. You must keep your user name and password secure at all times.
  1. No agency: entry into this Agreement does not give rise to an agency, partnership, joint venture, employee-employer or other similar relationship in whatsoever nature. You do not have any other authority to bind us or our related entities or affiliates in any way.
  1. Liability: you are responsible for all access and use of the Site that occurs through the use of your user name and password. Each act or omission in the course of accessing the Site is deemed to have been performed by you, regardless of whether that act or omission was undertaken by you.
  1. Notice: you must immediately notify us if you become aware of any suspected or actual:
  • Unauthorized activity
  • Prohibited disclosure or use of your user name and password, or any confidential information; or
  • Existence or exploitation of any security vulnerability, weakness, or threat on the Site.

You must take all steps reasonably within your power to mitigate, prevent or stop any such conduct and provide all assistance reasonably requested by us in relation to any actions or proceedings we may take against any person for any such conduct.

  1. Termination: you may terminate your account with us by providing us with 30-days written notice of your decision to terminate the use of the Site
  1. Disclaimers:
  • To the maximum extent permitted by law, we make no representation or warranty (either express, implied or statutory) about: the Site; the accuracy, veracity, timeliness or content of any information or data contained on the Site and any other associated website; continued access to or use of the Site; availability of the Site; backup or business continuity in respect of the Site; the merchantability, fitness, quality or suitability for a particular purpose of the Site or data located on the Site; any supply agreements, panel agreements or any guarantee of business with us; or the Site or data being error or malicious code free, secure, confidential or performing at any particular standard or having any particular function.
  • We provide the service on an "as is", "with all faults" and "as available" basis, and do not warrant that it will be available for use or at all.
  1. Limitation of liability:
  • Cogoport will not be liable for damage in any form (including – but not limited to – loss of data, indirect damages, consequential loss, pure economic loss, loss of opportunity, loss of revenue or profit, wrongful death, personal injury, property damage, penalties and fines, costs or any other loss) sustained by you, your servants, agents, employees, insurers and third parties for whom you are liable pursuant to any legal relationship, unless you prove that the damage is a direct result of willful intent or gross negligence of Cogoport itself or its management.  
  • Notwithstanding clause 34.1 Cogoport shall not be liable for any loss or damage of, and for any costs incurred by a user, carriers, owners and charterers of means of transport (including – but not limited to – vessels) or other third parties in relation to the Transaction and/or freight Services performed. If Cogoport is nevertheless liable for any damage, loss or claim, such liability shall be limited to an amount of USD 500.- per event or series of event with the same cause with a maximum annual aggregate liability equal to the amount of USD 5,000.-.  
  • Every claim against Cogoport in relation to the Site and/or the Services shall become time-barred after twelve (12) months, unless Cogoport has agreed upon a time-extension in writing. The term shall commence on the day following the day on which the claim has become due and payable, or the day following the day on which you had knowledge of the claim/loss
  1. Indemnity:
  • You shall immediately fully indemnify Cogoport in the event that another user of the Platform or a third party claims any loss or damage or costs in relation to your use of the Site, any breach or infringement of any rights or terms in these terms and conditions and any other default, unlawful act or omission on your part. This indemnification shall also include reasonable attorney’s fees and any other legal costs incurred by Cogoport or its insurer, employee, agent or servant for defending any such claim from another user or a third party.  
  • Without limiting the preceding paragraph, you indemnify us, our officers, employees and agents from and against any claim, liability, loss, damage, costs (including the cost of any settlement and legal costs and expenses on a solicitor and own client basis), and expenses incurred by virtue of any breaches of a third party's intellectual property rights as a direct or indirect consequence of your use of the Site or any software or other intellectual property licensed to you under this Agreement.
  • This clause survives the termination of this Agreement.
  1. Applicable law: These terms and conditions, the Agreement, and the legal relationship between Cogoport and you shall exclusively be governed by the laws of the Netherlands.  
  1. Arbitration: All disputes arising out of or in connection with these terms and conditions, the Agreement and the legal relationship between Cogoport and you, shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce, by a sole arbitrator appointed in accordance with the said Rules. The language of the arbitration shall be English. The place of the arbitration shall be The Hague, the Netherlands.  
  1. Severance: where any provision (or part) of this Agreement is held to be illegal or unenforceable, it may be severed, and shall in no way affect or prejudice the enforceability of the other terms or conditions of this Agreement.
  1. Contact: any notices, complaints or queries in relation to the Site or this Agreement must be directed to:

Cogoport Europe B.V.

Tauro Statenkwartier Building

President Kennedylaan 19

2517 JK

The Hague

The Netherlands

Call: +31 70 306 5952