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Importing from Vietnam to India: Step-by-Step FCL Shipping Guide

14 November 2025 • 119 min read

byDevansh Pahuja

Step-by-Step FCL Shipping Guide

Importing from Vietnam to India: Step-by-Step FCL Shipping Guide

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Indian importers – from small businesses to large enterprises – can benefit immensely by sourcing products from Vietnam via Full Container Load (FCL) ocean freight. FCL shipping provides a dedicated container for your cargo, offering security and potentially lower costs per unit. However, navigating the end-to-end process requires careful planning and knowledge of both Vietnam’s export procedures and India’s import regulations. This comprehensive guide walks you through each step of an FCL shipment from Vietnam to India, highlighting best practices and common pitfalls to avoid. Use this as an expert blueprint for a smooth import experience, and even consider how digital platforms like Cogoport can streamline the journey for you.

Pre-Shipment Planning:

Before any physical shipment begins, thorough pre-shipment planning is crucial. This stage lays the groundwork for a successful import by ensuring you select the right products and partners, and establish clear terms for the transaction.

  • Product Selection and Specifications: Start by identifying the products you wish to import from Vietnam. Research market demand in India and ensure the products meet Indian standards or regulations (for example, electrical goods might need BIS certification, food items might require FSSAI compliance, etc.). Work with your Vietnamese supplier to align specifications – clarify product grades, dimensions, materials, and packaging requirements. This avoids surprises later and ensures the goods will be acceptable to Indian customs and customers.

  • Supplier Verification: Vetting your Vietnamese supplier is a critical step. Verify that the supplier is a legitimate, licensed business in Vietnam and capable of exporting. Ask for copies of their business registration. According to import guidelines, confirming the supplier’s valid business license is a crucial part of evaluating their legitimacy. Most Vietnamese exporters do not need a special export license for general goods (export licensing is only required for certain controlled items), so a regular manufacturer can typically export as long as they have a business/trading license. Nonetheless, perform due diligence – check references or get a third-party inspection of the factory if needed. Ensuring the supplier can produce the quality and quantity you need, on the agreed timeline, will save you headaches down the line.

  • Incoterm Selection (EXW, FOB, CIF): Negotiating the right Incoterms with your supplier determines who handles and pays for each segment of the shipment. The three most common Incoterms for Vietnam-India trade are EXW, FOB, and CIF.

  • EXW (Ex Works): Under EXW, the supplier simply makes the goods available at their factory or warehouse, and all transportation from that point onward is the buyer’s responsibility. This gives you maximum control but also maximum responsibility – you’ll need to arrange pickup at origin, export clearance, international freight, and import clearance. EXW is generally not ideal for most importers unless you have a reliable freight forwarder to handle the export formalities. In fact, experts often recommend against using EXW for international shipments from Vietnam if other options are possible. Many small Vietnamese factories may prefer EXW if they lack export knowhow, but note that if the supplier cannot handle export customs, you will have to appoint an export agent or forwarder who can arrange the export license and customs clearance on your behalf.

  • FOB (Free on Board): FOB is a popular and balanced term for imports. Under FOB, the Vietnamese supplier is responsible for getting the goods export-cleared and loaded onto the vessel at the port of departure (e.g. loaded on board at Cat Lai Port or Hai Phong Port). Once the cargo is on the ship, responsibility transfers to you, the buyer. You then arrange the main sea freight and everything from arrival onwards. FOB gives you control over the main leg of shipping (you can choose a carrier or forwarder with good rates and service) while the supplier handles local Vietnam charges up to the port. This often avoids the complexities of you dealing with foreign export procedures. FOB is highly recommended for many importers; in fact, sourcing experts note that FOB is the term they use most frequently when shipping from Vietnam.

  • CIF (Cost, Insurance, Freight): Under CIF, the seller arranges and pays for the main ocean freight to an Indian port you specify, and also covers cargo insurance for the shipment. Essentially, your supplier delivers the goods to the destination port in India, and you take over from there (import clearance and inland transport). CIF can be convenient because the supplier handles freight booking. However, be cautious – you have less control over the logistics service provider and schedule. Sometimes suppliers may use slower routes or add a markup to freight charges. Always compare the total landed cost. If you use CIF, ensure the supplier provides you the insurance certificate and that the policy is adequate (coverage should be 110% of goods value, usually). Many importers still prefer FOB to have better oversight of the shipping process, unless the supplier offers a very competitive CIF rate. As a rule of thumb, only agree to CIF if you trust the supplier’s logistics arrangements and have transparency on the costs involved.

In summary, choose an Incoterm that matches your experience and comfort. Newer importers might lean toward FOB or CIF so that the origin handling is taken care of, whereas more experienced importers or those with a logistics partner in Vietnam could use EXW to control the entire chain. Whatever you choose, ensure it is clearly written in the contract, along with the named port or place (e.g. “FOB Haiphong” or “CIF Nhava Sheva, India”). This clarity will define who does what, and help prevent misunderstandings and extra costs. It’s also wise to calculate a rough landed cost under each term – sometimes a low FOB price can incur high origin trucking fees, making the overall cost higher than a CIF quote, or vice-versa . Always consider all charges from factory to your doorstep when comparing Incoterms options.

  • Payment Terms and Insurance Planning: As part of pre-shipment planning, negotiate payment terms (L/C, advance TT, open account, etc.) and consider currency risks. Decide on cargo insurance responsibilities: if you are using FOB or EXW, you should budget for marine insurance to cover the voyage. If CIF, insurance is included but confirm what it covers. We’ll discuss insurance documents later, but remember at this stage to plan for insuring your shipment – cargo insurance is vital to protect against loss or damage in transit.

By the end of the planning stage, you should have: a trustworthy supplier with verified credentials, a pro forma invoice or purchase order specifying the product details, and an agreed Incoterm and shipment schedule. With this foundation, you can move to the execution phase of actually moving the goods.

Freight Booking:

Once your products are ready (or in production) and you have a target shipping date, the next step is to arrange the freight. Freight booking involves choosing a carrier or freight forwarder, selecting the appropriate container and service, and coordinating the physical container pickup and stuffing in Vietnam.

  • Choosing a Carrier or Freight Forwarder:
    For FCL imports, you typically have two ways to book ocean freight: directly with a shipping line (carrier) or through a freight forwarder. Large importers sometimes negotiate contracts with major carriers (Maersk, CMA CGM, COSCO, etc.), but small and medium businesses usually find it easier to use a freight forwarder. A good freight forwarder (or a digital platform that aggregates services) will obtain competitive rates from carriers and handle the logistics on your behalf. When selecting, consider factors like transit time, service reliability, space availability, and cost. Carrier selection can also depend on route: for example, some carriers have direct services from Vietnam to Indian ports, while others use transshipment at Singapore or Malaysia. Research sailing schedules in advance. If speed is critical, choose a faster or direct service; if cost is the priority, you might accept a slightly longer transit with a more economical carrier.

  • Port of Loading in Vietnam: Align the port of loading with your supplier’s location. Vietnam’s main seaports for container exports are in two regions – the South (Ho Chi Minh City area) and the North (Hai Phong area). In the south, Cat Lai Terminal in Ho Chi Minh City (Saigon) is the busiest container port, handling a large portion of the country’s exports. There is also the newer Cai Mep deep-water port (about 80 km from HCMC) where some long-haul services call. In the north, Hai Phong Port (and nearby Lach Huyen terminal) serves the Hanoi and northern provinces. There are other ports like Da Nang and Quy Nhon for central Vietnam, but most FCL shipments to India will load at either Cat Lai/Cai Mep (if the supplier is in the south) or Hai Phong (if in the north) . Work with your supplier and forwarder to decide the optimal port. For example, if your supplier is around Ho Chi Minh City or the Mekong Delta, Cat Lai is the logical choice. If they are near Hanoi, Hai Phong is best. Using the closest major port reduces inland transport time and cost within Vietnam.

  • Container Selection (Size and Type): FCL shipments mean you are renting an entire container. The standard container sizes are 20-foot and 40-foot (the 40-foot can be standard height or 40’ High Cube which is one foot taller). A 20-foot container (20’ GP) is suitable for smaller volume shipments or very heavy cargo (it has about 28 cubic meters of capacity and can handle ~21-25 metric tons). A 40-foot container (40’ GP or 40’ HC) has about 56-68 cubic meters capacity (HC being slightly more) and typically can take up to ~26-27 metric tons (though domestic trucking limits might restrict weight). Decide based on your cargo volume and weight. Overstuffing a container beyond weight limits can cause problems, so consult with your forwarder on the max payload if your goods are dense. If you have enough cargo to nearly fill a 40’ and weight isn’t an issue, a 40’ may be more costeffective than 2×20’. Ensure the container type is appropriate (for general dry goods, a standard dry van container is used. If you have special cargo – like refrigerated goods or hazardous materials – you’d need a reefer container or hazmat approvals, but those are specialized cases). For most importers, a normal 20’ or 40’ will suffice. Indicate your required container size when booking the shipment.

  • Booking and Release of Empty Container: Once you confirm the booking with a carrier/forwarder, you will receive a booking confirmation which includes important details: the vessel name and voyage, the estimated departure date (ETD) from Vietnam, the container number (often provided after pickup), and the cut-off times for documentation and container gate-in. The shipping line will issue an Empty Container Release Order allowing an empty container to be picked up from a designated depot. In Vietnam, depots for empties are usually near the port or in industrial zones. For example, in Ho Chi Minh City, empty containers might be collected at a depot in Cat Lai or nearby ICDs, typically a few days before the vessel departure. Coordinate with a trucking company (or let your forwarder do this) to pick up the empty container from the depot and deliver it to your supplier’s facility for loading. It’s wise to inspect the empty container upon pickup – ensure it’s clean, watertight, has no damage or holes, and has a valid safety seal on the door. If there are any issues (like a defective door seal or damaged floorboards), request a container swap at the depot before you load. Remember, container quality is important to protect your goods.

  • Container Stuffing (Loading) at Supplier’s Premises: Plan the loading of the container carefully with your supplier. The truck with the empty container will arrive at the warehouse – loading can be done by forklift or manual labor depending on cargo. Ensure the cargo is packed and secured well inside the container: heavy items at bottom, weight evenly distributed across the floor, and proper blocking/bracing so nothing shifts in transit. Improper stuffing is a common cause of cargo damage. If the cargo doesn’t fully fill the container, use dunnage (like airbags, wooden blocks, etc.) to brace the load. If you are consolidating cargo from multiple suppliers into one FCL (buyer’s consolidation under EXW terms), you might use a warehouse to receive all goods and load together. In all cases, maintain a packing list of what goes into the container (number of packages, weights, etc.) because you’ll need this for documentation.

  • Sealing the Container: After loading is complete, the container doors are closed and a highsecurity seal is affixed. This seal is numbered and recorded – it ensures the container isn’t opened in transit. Usually, the carrier or forwarder provides a bolt seal. Record the seal number on the Bill of Lading and other docs. Indian Customs will check that the seal is intact upon arrival. For added safety, many shippers also padlock the container, but the bolt seal is the main security device.

  • Transportation to Port (Gate-In): The loaded container (now often called an export container) needs to be trucked to the port terminal before the cut-off time. The cut-off time (sometimes called CY cutoff, where CY = Container Yard) is the deadline by which full containers must be delivered (“gated in”) to be loaded on the scheduled vessel. Missing this means your container might roll (miss the vessel). Typically, cut-off is around 24–48 hours before the vessel’s departure, but it can vary. Your booking confirmation will list the gate-in cut-off date and time. Coordinate with the trucker to arrive well ahead of that – ports can have queues and you also need some buffer in case of traffic or any customs checks.

When the truck reaches the port gate (e.g., Cat Lai Terminal gate), the port will check the documents (the export customs clearance and booking info) and then admit the container into the yard. In Vietnam, a container cannot be gated into the port until export customs clearance is completed (more on clearance in the next section) . So you must have the customs paperwork done (a “Let Export” order or equivalent in the electronic system) before the truck tries to enter the terminal. Once in the port, the container is stacked in the yard waiting for the ship. At this point, your job on the origin side is mostly done – the carrier and port take over handling.

Documentation:

Proper documentation is the backbone of international shipping. Missing or incorrect documents can lead to costly delays or even shipment seizure. When importing from Vietnam to India via FCL, ensure you have the following key documents prepared:

  • Commercial Invoice:
    This is the bill for the goods, issued by the seller (supplier) to the buyer (you). It lists the products, their unit prices, total value, currency, terms of sale (Incoterm), and other particulars of the transaction. The commercial invoice is used by Indian Customs to determine the assessable value for duty calculation, so it should be detailed and accurate. It must mention the exporter’s and importer’s information, invoice number and date, and a clear description of goods (including HS codes if known). Essentially, the Commercial Invoice is the primary document evidencing the sale and is required for customs clearance.

  • Packing List:
    The packing list provides details on the packing of the cargo. It typically includes the number of cartons or packages, types of packages (pallets, boxes, drums, etc.), the dimensions or volume of each, gross and net weight, and marks and numbers on the packages. The packing list helps customs and the logistics handlers identify and verify the cargo. It is especially important for FCL to know how the goods are arranged in the container. For example, the packing list might say “40 cartons loaded on 10 pallets” or “200 bags of product X on floor of container”. This document complements the invoice by detailing the physical shipment contents . Make sure weights on the packing list align with what was declared in the VGM and other documents.

  • Bill of Lading (B/L):
    The Bill of Lading is the most critical transport document in ocean freight. It serves three roles:
    (1) Contract of Carriage between the shipper and carrier,
    (2) Receipt of Goods (acknowledging the carrier has received the cargo in good order), and
    (3) Document of Title (which can be used to claim the goods at destination). For your shipment, once the container is loaded on the vessel out of Vietnam, the carrier will issue a Bill of Lading. If you booked via a freight forwarder, you might receive a House Bill of Lading from the forwarder and also a Master B/L from the carrier to the forwarder – but typically as the importer you’ll have either a negotiable original B/L or a telex release in hand. Key details on the B/L include Shipper (usually your supplier or their agent), Consignee (could be you or your bank if under L/C), Notify party, vessel and voyage, loading and discharge ports, description of goods (often just general like “STC: 100 cartons Electronics”), container number, seal number, weight and measurement, and freight payment terms. The B/L is indispensable for import customs. If it’s issued as “Original”, usually three originals are printed; you’ll need at least one duly endorsed original B/L to surrender to the shipping line’s agent in India to get the goods released. Alternatively, you can ask for a Telex Release or Express Release – which means no paper originals; the carrier will release the cargo to you based on electronic instructions. This is faster and avoids couriering documents. Ensure you clarify B/L arrangements with your supplier/forwarder early. Remember, the B/L is a title document – keep it secure.

  • Insurance Certificate:
    If you arranged marine insurance for the shipment (or if the supplier did under CIF), have the insurance policy or certificate ready. The insurance document should state the coverage (usually “All Risks” coverage under Institute Cargo Clauses), the value insured (often 110% of CIF value), the insured party (you or your financial institution if required), and the claim procedure. While Indian customs may not always ask for the insurance certificate, it’s needed for your peace of mind and in case of any in-transit issues. Also, if the import payment is under a Letter of Credit, an insurance certificate is typically a required document for the bank. Double-check that the insurance covers the entire journey and any storage if planned. In the unfortunate event of cargo damage or loss, this document will be essential for filing a claim.

  • Certificate of Origin (Form AI under ASEAN-India FTA): Vietnam and India are part of the ASEANIndia Free Trade Agreement (AIFTA), which means many goods can enter India at a preferential (often lower or zero) customs duty if they meet the rules of origin of the FTA. To claim this preferential tariff, a Certificate of Origin is required, specifically the form designated for AIFTA, known as Form AI. You should request your supplier to arrange this certificate if your goods qualify (for example, a certain percentage of the product must be of ASEAN origin, etc., based on the agreement’s rules). The Form AI is issued by authorized agencies in Vietnam (often the Ministry of Industry and Trade or chambers of commerce in Vietnam). It will include details of the exporter, importer, shipment, and a certification that the goods are of Vietnamese (or ASEAN) origin, qualifying under AIFTA. At Indian customs, presenting the Form AI can reduce the Basic Customs Duty to the preferential rate (possibly 0% for many items). For instance, if the normal duty on your product is 10% but under AIFTA it is 5%, you’ll only pay 5% if you have the certificate. Make sure the form is original, stamped, and signed as required. It’s a good practice to include a copy in the documents packet sent to your customs broker ahead of arrival. Without this, you’d be assessed the full duty, and you cannot claim the preferential rate later (unless you go through a refund route which is lengthy). So, do not forget the Form AI if eligible – it’s a big money-saver. It must be issued before shipment or at the time of shipment; Indian customs typically accept it if issued within a few days of B/L date.

  • Export Permits / Licenses (if applicable): Check if your product requires any special export permission from Vietnam. Vietnam generally does not require exporters to obtain licenses for ordinary goods – most items are freely exportable. However, a few categories are controlled (for example, certain natural resources, cultural artifacts, or high-value timber, etc., might need a permit). If your goods fall under such categories, ensure the Vietnamese exporter has obtained the necessary export permit from authorities. This could be an export license or simply an endorsement on the customs declaration. Additionally, some products might need inspections/ certificates before export: for instance, agricultural products might require a Phytosanitary Certificate (for plant health), wooden packaging might need a fumigation certificate (to comply with ISPM-15 standards for wood packaging), and so on. While not “permits” per se, these documents should be part of the package if relevant. Common examples: MSDS (Material Safety Data Sheet) for hazardous chemicals, CITES permit for any wildlife-related products, or a Vietnamese FDA export certificate for certain food/drug items. Work with your supplier to identify any such requirements. If none, then just ensure the standard documents above are available.

  • Other Documents: If payment is via a Letter of Credit, you will have a set of documents specified by the L/C (which will include most of the above). Ensure all documents comply with the L/C terms to avoid discrepancies – this is more of a banking issue, but it ties into documentation preparation. Also, in preparation for Indian customs, you (the importer) should have your Importer-Exporter Code (IEC) ready (IEC is a registration required for Indian importers, issued by DGFT). Your customs broker will need your IEC number on the Bill of Entry. Keep copies of your IEC certificate, GST registration, etc., at hand in case needed.

Organize all documents neatly. A good approach is to scan and send copies to your Indian customs broker even before the shipment departs, so they can double-check if anything is missing. Proper documentation ensures a swift customs clearance and avoids nasty surprises like holds or penalties. Now, with the paperwork in order and the container on its way, let’s look at the export customs process in Vietnam, which ideally has already taken place before departure.

Vietnam Export Customs Process:

Vietnam’s export customs clearance is an essential step that must be completed to allow the goods to leave the country. Even though as an importer you might not be directly handling this (often the supplier or forwarder does), it’s important to understand what happens, because delays here can affect your shipment schedule

  • Export Customs Declaration: The exporter (your supplier or their logistics agent) needs to file an electronic Customs Export Declaration through Vietnam’s customs system (VNACCS/VCIS). They will declare details of the shipment: the exporter and importer, the commodity (with HS codes), quantity, value, origin, destination, etc. Supporting documents (invoice, packing list, contract, export permit if any, certificate of origin if applicable) are submitted or are kept ready for inspection. Vietnam has been promoting a paperless e-customs process, so much of this is online. The exporter must have a digital signature and register the export on the system prior to cargo departure.

  • Customs Risk Assessment (Green/Yellow/Red Channels): Upon submission, Vietnam Customs’ system will channelize the shipment into one of three categories:

  • Green Channel: This means facilitated clearance – no document review or inspection required. It’s essentially immediate approval given all data is in order. Green lane is often granted to exporters with a good compliance record and for routine shipments. If your supplier is experienced and the product is not sensitive, there’s a good chance of green lane clearance, sometimes within hours of declaration submission.

  • Yellow Channel: This means customs will do a documentary check. An officer will manually review the declaration and supporting documents to verify accuracy. This can take a day or two. They might request additional information or corrections if something is inconsistent. Only after they are satisfied will they clear the shipment. Yellow lane adds a bit of time (usually 1–3 days for approval).

  • Red Channel: This is the strictest – it involves both document verification and a physical inspection of the goods. Customs might mark a shipment red channel due to random selection, high-value goods, new exporter, or any perceived risk (or if past discrepancies were found). When red channel is assigned, the container will be subjected to an inspection at a customs-controlled warehouse or inspection yard. The customs officers will schedule an inspection time – often one or two days later – where they will open the container and examine the contents against the declaration. They’ll check for correct quantity, any contraband, and compliance (for example, verifying that any required permits or standards are met). If the inspection finds no issues, they will then release the shipment. Red channel clearance can take several days (roughly 4–5 working days is common). If an issue is found, it can take longer to resolve (or the shipment could be denied export in extreme cases).

Vietnam Customs’ goal is to facilitate trade, so the majority of shipments might get green or yellow. But the possibility of a red lane means one should always factor in some buffer time before the vessel’s cut-off. For instance, if a shipment is scheduled on a vessel leaving Friday, and on Wednesday customs decides to do a physical inspection, you might risk missing that Friday vessel if the inspection and release don’t happen in time.

  • Timing and Cut-Off Considerations: A container cannot enter the port (be gated in) until you have customs clearance done. This is different from some countries where you can send the container to port and do clearance in parallel; in Vietnam, the declaration must be in the “released” status for the port to accept the container for loading. Therefore, the exporter typically files the customs declaration a few days before the vessel’s cut-off. Ideally, they target green lane and get it cleared 2–3 days before ETD. If things are delayed (say documents weren’t ready or customs queries something), it could bump against the cut-off. It’s crucial that the supplier/forwarder and the customs broker in Vietnam work together to not miss the deadline. If the clearance isn’t obtained in time, your container will miss the ship and have to roll to a later vessel. Good communication is key – as the buyer, stay in touch with your supplier around the planned shipment week to ensure all is on track.

  • Export Taxes and Fees: Vietnam generally doesn’t levy export duties on most goods (except a small list like certain minerals, forest products, etc., which have export taxes). For ordinary manufactured goods, there’s typically no export duty – in fact, VAT on exported goods is zero-rated . So your supplier is not paying export VAT; they might actually be able to reclaim VAT on inputs used for the exports. There are however customs processing fees and possibly a small customs brokerage fee on their side to handle the clearance. As the buyer on FOB terms, you’re not directly paying these, but indirectly they are in the supplier’s cost. On EXW terms, you would be paying for export clearance via your forwarder (so you’d see a fee for that service).

  • After Clearance – Customs Release: Once customs is satisfied (green lane immediate, yellow after doc check, or red after inspection), they will issue a clearance document or online release. At this point, the shipment status is “let export” (allowed to export). The container is now free to be delivered to the port. The trucker will usually need to present the customs release note or code to the port authorities. With that, the container is gated in and ready to load on the vessel. Ensure the container makes it to the port before cut-off. If customs clearance came very close to the cut-off time, truckers can sometimes work magic to rush it in, but if they miss it, the carrier must roll the booking.

  • Documentation from Export Clearance: Your supplier should provide you with a copy of the export customs declaration (also known as the shipping bill or customs permit). While Indian customs won’t need the Vietnamese export declaration, it’s a useful document for your records to see what was declared as the FOB value, etc., and you might need it if any issues arise (for example, if claiming benefits or for audits). Also, if a Certificate of Origin (Form AI) was issued, it typically needs the reference of the export declaration number. So, keep all these origin-side documents filed.


In summary, Vietnam’s export customs process is usually straightforward if paperwork is in order, but always allow a buffer for potential inspections. From your perspective as an importer, make sure your supplier is proactive and experienced or use a forwarder who knows local procedures. Now, with customs cleared and the container on board the vessel, the journey shifts to the high seas.

Sea Freight Leg:

The sea voyage from Vietnam to India is the main leg of the FCL shipment. During this phase, attention shifts to tracking the shipment, managing transit times, and preparing for arrival. Here’s what to expect and do during the ocean transit:

  • Transit Time and Shipping Route: Ocean transit times between Vietnam and India can vary widely based on the service route and ports involved. Some routes are direct or have minimal transshipment, while others take longer with stops. As a ballpark:
  • From Ho Chi Minh City (Cat Lai/Cai Mep) to Nhava Sheva (Mumbai) or Mundra (West India), typical transit might be around 12–18 days, but could range from just over a week up to three weeks depending on the service . Direct services (if available) or those via Singapore/Colombo on a fast connection are on the shorter end (~9–12 days to West Coast India).
  • From Ho Chi Minh City to Chennai or Cochin (South/East India ports), transit is often around 9–12 days on average , since geographically it’s closer (ships cross the Bay of Bengal).
  • From Hai Phong (Haiphong) Port in North Vietnam to India, there may be an additional transshipment (often routing via Singapore, Port Klang, or Colombo). Expect around 2–3 weeks transit to West India. For example, Hai Phong to Nhava Sheva might take 2–3 weeks including transshipment.


The schedule given by the carrier will indicate the estimated arrival date (ETA) at your discharge port in India. It’s wise to monitor whether the vessel will go direct to India or transship somewhere. Transshipment means the container will move onto a second vessel at an intermediate port. This is common – e.g., many Vietnam shipments go via Singapore or Port Klang (Malaysia) – which are major transshipment hubs. A transshipment can add a few days layover. If timing is crucial, you might choose a service advertised as “direct” or with a reputed carrier that sticks to schedules.

  • Tracking the Shipment: Once the ship has departed Vietnam, you should track its progress. You’ll typically have a container number and a B/L number. These can be used on the carrier’s tracking website to get updates. Many carriers provide real-time tracking showing departure, any transshipment, and estimated arrival. Alternatively, if you used a digital platform or forwarder’s system, they may provide a tracking dashboard or automatic updates. Regularly check for the Actual Departure Date (ATD) from Vietnam – sometimes vessels can be delayed leaving port. Also keep an eye on the Estimated Arrival Date (ETA) for changes. If a vessel is delayed or if it misses a connection at transshipment, the ETA could slip. It’s not uncommon for ETA to adjust by a couple of days due to weather or port congestion. By tracking, you’ll be able to plan your Indian clearance accordingly (for instance, you can schedule your customs broker and plan duty payments based on an accurate arrival date).

  • Rollover Risks: Container rollover refers to a scenario where your container doesn’t get loaded as planned and “rolls” to the next ship. This can happen if the vessel was overbooked, or if your container arrived late to port, or due to some operational issue. To minimize rollover risk:

  • Make sure your container made the cut-off and was loaded (your forwarder can usually confirm container loaded on board, and the carrier’s tracking might show a “loaded on vessel” status).
  • Book with reputable carriers who have more reliable space allocation.
  • Avoid last-minute bookings in peak season, as space can be tight.
  • If your container was rolled, get information immediately on the next vessel it’s being put on and update the documents if needed. A rollover can typically delay the shipment by a week or whatever the interval is between vessels on that route.
  • Sometimes rollovers occur at transshipment ports (if the connecting vessel is full). Keeping in touch with the forwarder or carrier can help, as they might request priority loading for your box on the next leg.

Despite best efforts, external factors (like port congestion or a missed connection) can cause rollovers. It’s part of ocean freight unpredictability. Buffer time in your overall supply chain plan is your friend. If you have a just-in-time operation, consider using premium services or ensure dispatch from Vietnam earlier to absorb any unforeseen delays.

  • Bill of Lading Issuance: After the vessel departs, the carrier will issue the Bill of Lading. If you require original B/Ls, typically the supplier (as shipper) will receive them in Vietnam a day or two after sailing, and then courier them to you or your bank. If you agreed on Telex Release, the supplier will surrender the originals back to the carrier in Vietnam and the carrier will mark the shipment as telex released. They will provide a telex release confirmation (or simply the copy of the B/L marked “Surrendered” or “Express Release”). For you, this means you won’t need to physically handle original documents in India – the ship’s agent will release the cargo to you as the named consignee upon identity verification. This is highly convenient and increasingly common. Ensure that all original documents (invoice, packing list, certificate of origin, etc.) are also couriered to you if needed. Many importers in India prefer to have the full set of docs in advance of arrival to start the clearance process. So, during the transit, follow up on getting those documents. If a Letter of Credit is involved, documents will go through banking channels – monitor that process so you can collect them in time.

  • Prepare for Indian Customs (Prior Filing): While your goods are in transit, you can already start preparing for the import clearance. In India, you have the option of Prior Bill of Entry filing – which means you can submit the import customs declaration up to 7 days before the vessel’s arrival (and at least before it berths). It’s recommended to take advantage of this. Coordinate with your customs broker, send them all the documents (invoice, packing list, B/L copy, Form AI, etc.) well in advance. They can calculate the duties and even file the Bill of Entry on the Indian Customs online system (ICEGATE) before the ship arrives. Customs will process it and may raise any queries if necessary. The only thing you’ll await is the vessel’s actual arrival and the filing of the IGM (Import General Manifest) by the carrier to match against your Bill of Entry (more on that in the next section). By preparing in advance, you can often get Customs provisional assessment done and even pay the duty before the ship reaches port. This can significantly speed up final release.

  • Communication with Forwarder/Agent: Stay in touch with the shipping line’s local agent or your forwarder’s office in India as the ship approaches. They will provide arrival notices, charges invoices (for things like import Documentation fees, etc.), and information on where to collect the delivery order once documents are surrendered. Being proactive here ensures you won’t waste time after the ship lands.

To sum up the sea freight leg: it’s mostly about monitoring and preparation. The physical movement is in the hands of the shipping line; your role is to track the progress, ensure documentation is on its way, and get a head start on import formalities. Now, let’s delve into what happens when the shipment reaches India.

Indian Arrival & Customs Clearance:

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When your shipment arrives in India, it must go through the import customs clearance process. This involves certain filings by the carrier, submission of your import declaration, duty payment, and any customs inspections. Navigating Indian customs can be complex, but breaking it down step by step helps ensure a smooth clearance:

  • Import General Manifest (IGM): As the vessel approaches an Indian port, the shipping line (or their agent) will file an Import General Manifest with Indian Customs. The IGM is essentially a manifest of all cargo on board, providing details of each container, the shipper, consignee, nature of goods, etc. It’s usually submitted electronically prior to arrival. Each Bill of Lading will be assigned an IGM number and line number. This is important because your Bill of Entry (import declaration) needs to quote the correct IGM details to link with the manifest. You should receive an “Arrival Notice” from the shipping line or forwarder a few days before arrival, indicating ETA of the vessel and the IGM number/line for your shipment. Ensure these details are passed to your customs broker. Sometimes, if there are any discrepancies (like a typo in your company name or consignment details), get the line to correct the IGM promptly because mismatches can delay clearance.

  • Bill of Entry Filing (Prior or Upon Arrival): The Bill of Entry (BOE) is India’s import customs declaration. It contains details about the shipment, similar to an export declaration, including the importer’s IEC, GST number, the supplier, invoice specifics, HS codes of the goods, quantities, values, origin country, and the duty assessment. As mentioned, you can file this prior to arrival (Indian Customs encourages prior filing to speed up clearances). Your customs house agent (broker) will prepare the BoE in the ICEGATE system using the documents you provided. They will classify the goods under the correct HS codes (Harmonized System tariff codes) and calculate duties.

  • Duty Calculation: India imposes several types of import duties. The main components are:
  • Basic Customs Duty (BCD): This is the base tariff on the goods, determined by the tariff schedule for the specific HS code. For example, electronics might have 10% BCD, textiles maybe 5% or 15%, etc. If you have an AIFTA Certificate (Form AI), the BCD might be reduced or zero as per the FTA rates.
  • Social Welfare Surcharge (SWS): This is a surcharge on the BCD, currently 10% of the BCD amount for most goods. (For instance, if BCD was ₹1000, SWS would be ₹100).
  • IGST (Integrated GST): When goods are imported, India charges IGST which is equal to the domestic GST rate for that category of goods. IGST is applied on the CIF value + any duty (BCD+SWS+others). For many goods, IGST is 18%, but it could be 5%, 12%, 28% etc., depending on the product. IGST is important because if you’re an importer with a GST registration, you can later claim it as input tax credit for offset against your GST liabilities. But at the time of import, it must be paid as part of customs duty.
  • Other duties/cess: There could be items that attract Antidumping Duty or Safeguard Duty (usually on specific commodities to protect domestic industry) – your broker will know if applicable in your case. Also, a GST Compensation Cess exists for a few products (like luxury or sin goods), but for most industrial goods it’s not applicable.

Example: Suppose your goods’ CIF value is ₹1,00,000. BCD tariff is 10%. With AIFTA certificate, maybe BCD is reduced to 5%. So BCD = ₹5,000. SWS 10% = ₹500. Now assessable for IGST becomes ₹1,00,000 + 5,000 + 500 = ₹1,05,500. If IGST rate is 18%, IGST = ₹18,990. Total duty = ₹5,000+₹500+₹18,990 = ₹24,490. (Without the FTA, BCD would have been ₹10,000 and IGST calculated on higher base accordingly.) Your broker will do these calculations and prepare the BoE with these amounts.

Once the Bill of Entry is submitted, the customs system (Indian Customs EDI System, or ICES) will assign a Bill of Entry number and date. If you filed prior to arrival, it might be kept in a provisional status until the IGM is filed and vessel berths.

  • Customs Assessment and Risk Management: Indian Customs uses a Risk Management System (RMS) to screen import declarations. Many BoEs are facilitated without examination under RMS if the importer and goods are low-risk (similar concept to green channel). Your BoE might get RMS clearance which means no physical inspection is required and maybe no officer even scrutinizes the document in detail. If so, it moves straight to duty payment and release. However, Customs may flag certain entries for assessment or examination. If your BoE is marked for assessment, a customs appraising officer will review the classification, value, etc. They may raise a query – for example, asking for clarification of the product description, or requesting a catalog to verify the HS code, or asking why you claimed a certain benefits. Your broker will have to respond via the system, and you might have to provide additional documents. If they are satisfied, they pass the assessment. If the BoE is flagged for physical examination, you will need to have customs inspectors physically inspect the goods in the port/CFS. This usually happens after the initial assessment, and is more likely if the item is sensitive or randomly selected. They will compare the goods to the declaration to ensure no misdeclaration. Physical examination will only occur after the container is offloaded from the vessel and moved to a inspection area (or CFS), which can add a day or two. If any discrepancies are found (short shipment, excess, etc.), those need resolution (sometimes through amendment and fines if serious).

  • Duty Payment: Once the BoE is assessed (either by RMS auto-clear or by officer assessment), the duty amount gets finalized in the system. An challan (payment note) is generated. As the importer, you (or your CHA) need to pay the import duties. Nowadays, this is usually done online through ICEGATE’s e-payment portal, directly debiting your bank or using other digital means. Many companies give their customs broker authority to make the e-payment on their behalf. Ensure the duty is paid promptly, because customs will not release cargo until payment is received. If you filed prior BoE, you can even pay before the ship arrives, so that as soon as it lands and is ready, you can get release.

    Do note: If you have any duty concession schemes (like Advance Authorization, Duty Free Import Authorization, etc.), those would be handled by attaching the license details in BoE. In most typical cases for commercial import, you’ll pay the calculated duty.

  • Timeline at Port and Free Periods: When the vessel arrives and is offloaded at the Indian port (say Nhava Sheva or Chennai), your container will be stacked in the port’s yard. You generally have a limited free period (usually 3 days) for the container to remain at port after landing, after which demurrage (port storage) charges apply. Separate from that, the shipping line offers a free period for the container usage (often 7-14 days from arrival) before detention charges on the container itself kick in. The goal is to get the container cleared and removed from port as quickly as possible to avoid these fees. This is why prior clearance is useful – in the best case, if everything is in order, cargo can be cleared within 1-2 days of landing or even on the same day in some cases.

  • Customs Clearance (OOC): After duty payment and any required examination, Customs will give an Out of Charge (OOC) order on the BoE. “Out of Charge” means customs formalities are completed and they have no objection to the goods being released. This is essentially the “release order” from customs. It’s a digital notation now, but you or your agent will get the endorsed BoE copy showing OOC. At this point, from the customs perspective, the cargo is free to leave the port.


The customs clearance process in India can be intricate, but if documents are correct and duties are paid, it’s quite systematic. The main delays often come from documentation errors (e.g., mismatch in manifest, or a missing certificate), or from awaiting certificates (like if you needed a test from the Food Safety department or Textile Committee, etc., for specific goods), or if you get pulled for examination in a busy port. Working with an experienced customs broker and being proactive in providing all paperwork helps mitigate issues. Also consider enrolling in programs like AEO (Authorized Economic Operator) if you’re a regular importer – AEO status can give you faster clearance benefits under RMS.

With customs clearance done (OOC received), the focus shifts to the final delivery of the goods to your warehouse and the handling of the container itself.

Clearance & Delivery:

This phase involves the last-mile steps – moving the container out of the port, getting your goods delivered, and managing the empty container return. Efficient coordination here ensures you minimize extra charges and get your hands on the cargo quickly.

  • Direct Port Delivery (DPD) vs CFS Clearance: Indian ports traditionally routed import FCL containers through Container Freight Stations (CFS) for clearance. Under the CFS model, after landing, containers (especially those not immediately cleared) are moved to an off-site CFS where customs clearance and unloading happen. However, India now strongly promotes Direct Port Delivery (DPD) for eligible importers to reduce dwell time. Under DPD, if you qualify, your cleared container can be delivered directly out of the port to you (or your trucker) without going via a CFS. The advantage of DPD is speed and cost saving – you avoid CFS handling charges and extra days. In fact, DPD can cut overall import dwell time by 5–7 days and save importers significant costs on storage and handling . To use DPD, you generally need to be approved by customs (importers with AEO status or high volume and good compliance, and even some MSMEs with consistent records can get approval ). If you’re DPD-approved, your container will be stacked in a designated yard and you usually have 48 hours to pick it up from the port after OOC. If you miss that, it gets shifted to a CFS.

    If you are not on DPD, or if your shipment got pulled for examination, typically the container is moved to a CFS after landing (each shipping line has a nominated CFS or you can choose one if allowed). At the CFS, customs clearance (if not done already) and inspection would occur. Once OOC is given, the CFS can arrange to de-stuff the container (unload the goods) and you take delivery of cargo in smaller trucks. Alternatively, you can sometimes take the full container out of the CFS (this is called moving under bond or under CFS gate-out if you want to unload at your premises, but you’d pay some fees and return container later).

    For simplicity – if you have DPD, you’ll remove container from port; if not, likely your cargo will clear at a CFS and you’ll get it from there. Work with your logistics provider to manage whichever process you follow.

  • Transportation from Port to Warehouse: Arrange trucking for the final leg well in advance. If DPD, the moment you have OOC, you or your appointed transporter can dispatch a trailer to pick up the sealed full container from the port terminal. They will require the Delivery Order (D/O) from the shipping line (which you get after surrendering the B/L and paying any ocean freight or charges due) and proof of OOC to present at port. Once out, the truck will haul the container to your unloading point. If using a CFS, either you’ll pick up loose cargo from the CFS after destuffing, using smaller trucks, or you’ll arrange a trailer to pick the full container from CFS post-clearance. Plan the timing: usually ports and CFS operate in daytime for deliveries (some major ones operate 24x7). Book your transport slot.

    Also, generate an E-Way Bill (Electronic Waybill) if applicable under India’s GST law for moving goods. Since after customs clearance, the goods are now in domestic circulation, an E-way bill might be needed for the movement from port to your factory/warehouse (depending on distance and value thresholds). Your logistics partner or in-house team can prepare this; it’s a compliance document for road movement in India.

  • Unloading and Devanning: Once the container reaches your premises (or a third-party warehouse), unload the goods carefully. Check the seal was intact before opening; break the seal and record that number (customs may ask for proof later that the same seal was received). As you unload, inspect the goods for any damage or shortage. If you find any significant damage that seems transit-related, note it with photos – you might need to file an insurance claim. Conduct a tally to ensure you received the exact quantity as per the packing list. If any discrepancy is found (rare if everything was sealed and customs supervised), document it and inform the supplier/insurer as needed.
  • Return of Empty Container: After unpacking, you now have an empty container to deal with. Shipping lines require their empties to be returned to a specified empty depot by a certain date. The free time for container usage (detention free days) usually starts from when the container was offloaded. Let’s say the line gave 14 days free. If you picked up the container on Day 3 after arrival and it took 2 days to get to your facility and unload, you might be on Day 5. Try to return the empty well within the free period – every extra day can incur per diem charges (detention fees). Contact the shipping line’s local office or check the Empty return location (often noted on the delivery order or their import guidelines). This could be within the port itself or a nearby depot. Arrange a truck to take the empty container there. Make sure the container is in good condition, relatively clean, and with no contents (customs might inspect empties leaving certain ports to ensure nothing illegal is left inside). At the depot, you’ll get an Equipment Interchange Receipt (EIR) showing you returned the container at a certain date and time. Keep this as proof in case of any disputes with the shipping line on detention fees.

  • Post-Clearance Steps: After delivery, a few administrative tasks remain: Your customs broker will provide you the final Bill of Entry document which you should keep in records (this is legally important, also needed for things like GST input credit claim for the IGST you paid). If you have a bond or guarantee (in case of any provisional assessment), settle those. Also, review the entire shipment costs – you’ll receive invoices for port charges, CFS charges (if used), handling fees, transport, etc. Make sure to pay any dues to avoid being blacklisted by service providers. It’s good practice to do a post-mortem on the timeline and cost: see if there were any inefficiencies, as lessons for future shipments.

  • DPD vs CFS Reflection: If you didn’t use DPD this time and the process took long via CFS, consider applying for DPD for future. With DPD, many importers have saved ₹10,000–₹20,000 per container in various fees and cut 5–7 days from the timeline. There are eligibility criteria, but even MSMEs can get it with consistent compliance. You’ll need to register with the port and customs for DPD – a bit of paperwork, but worth the efficiency gains if you import regularly.


At this point, your goods have safely arrived at your facility – congratulations, the international shipping journey is complete! But before we conclude, let’s highlight some common mistakes to avoid and a handy checklist to ensure nothing gets overlooked on your next import from Vietnam.

Common Mistakes and Timeline Killers to Avoid:

International shipping is complex, and mistakes can be costly. Here are some frequent pitfalls when importing from Vietnam (or other countries) and how to sidestep them:

  1. Inadequate Supplier Vetting: Choosing a wrong supplier can derail everything. Mistakes include not verifying if the supplier can actually export, not checking product compliance, or falling for scams. Avoid by conducting due diligence – verify business licenses , use credit checks or references, and start with small trial orders if possible. Ensure the supplier understands export packaging and documentation needs. A red flag scenario: you assumed the supplier would handle export formalities, only to find out last minute they can’t – then you scramble to arrange an export agent. Plan ahead to avoid this timeline killer.

  2. Wrong Incoterm or Misunderstanding Responsibilities: Selecting an Incoterm inappropriate for your situation can either inflate costs or cause confusion. A common mistake is agreeing to CIF without comparing costs, and then discovering the freight cost was padded or the schedule is poor. Conversely, doing EXW without local support – then struggling because the supplier did nothing beyond their gate, leaving you to coordinate trucks and export clearance remotely. Always choose Incoterms wisely and clarify them. If you go with EXW, ensure you have a forwarder who will handle pickup and export licensing (since under EXW, you are responsible for export customs too) . If CIF, ask for vessel details to ensure routing is acceptable and costs are competitive . And if FOB, confirm exactly up to which port and that the supplier will load on board by the cutoff. Clear understanding prevents costly gaps.

  3. Inaccurate or Incomplete Documentation: Documentation errors are a prime cause of delays. Simple typos in the invoice or BL (e.g., wrong HS code, missing Form AI, mismatch in quantities) can lead to customs hold-ups. Ensure all documents are double-checked. Common mistakes: not obtaining the Certificate of Origin in time – if Form AI arrives late or has errors, you might pay full duty unnecessarily. Or forgetting an MSDS for a chemical, causing customs to hold the shipment until provided. Solution: Use a checklist for documents (see the next section) and have drafts reviewed. Work closely with your supplier on docs – for instance, ensure the weight on the packing list matches the VGM to avoid red flags. And don’t underestimate insurance documentation – some importers skip buying insurance for saving a little cost, only to regret it if cargo is damaged. Always insure your shipments properly; the premium is tiny compared to the value at risk.

  4. Poor Packaging and Container Loading: Cargo damage, rejection, or additional charges often stem from packaging issues. Using substandard cartons, not palletizing when needed, or not fumigating wooden pallets can all cause trouble. E.g., wooden crates arriving in India without the ISPM-15 fumigation stamp could be quarantined. Similarly, overloading a container (exceeding weight limits) can incur hefty fines or force reworking at port. Prevent this by communicating packaging requirements: if goods are fragile, insist on extra cushioning; if going LCL or loose in FCL, ensure proper crate or pallet. For FCL, guide the supplier on loading plan (heavy stuff bottom, etc.). Also label cases as per Indian import rules (some products need specific labeling before import). Good packaging protects the product and smoothens customs inspections. It’s far cheaper to pack right than to face damage claims or customs issues later.

  5. Not Accounting for All Costs and Time Factors: International shipping costs are not just freight. New importers sometimes focus only on main transport cost and ignore local fees – leading to budget overruns. Examples: port storage, CFS charges, customs duty, GST, broker fees, haulage, container detention charges. These can sometimes cumulatively surpass the ocean freight. Always do a full landed cost calculation including estimated duties and local handling. Also, factor in time: if you promise your customers a delivery date without buffering for potential delays (port congestion, customs exam, vessel delay), you set yourself up for broken commitments. Seasoned importers include some slack in lead times. Also be mindful of peak seasons or holidays (Tet holiday in Vietnam or Diwali in India) that can affect timelines. Avoid the mistake of cutting it too close – e.g., trying to import machinery just two weeks before your factory inauguration without accounting that customs might take one week, etc. Proper cost and time accounting ensures smoother operations and no nasty surprises either financially or operationally.

  6. Lack of Coordination and Tracking: Sometimes, importers “book and forget,” not actively tracking shipment status. This is risky – if a problem arises (like a customs query or a missing document), the sooner you address it, the better. For instance, if your shipment got rolled and you didn’t realize until a week later, you lost valuable time. Or if Indian customs raised a query on your BoE and your broker couldn’t reach you for clarification, your container might sit accruing storage. Avoid by maintaining communication with all parties: supplier, forwarder, customs broker. Leverage tracking tools to know where your container is. Set reminders for key actions (e.g., “vessel arriving tomorrow – confirm duty paid”). Many delays can be nipped in the bud by prompt action when an alert comes.

  7. Ignoring Regulatory Compliance: Overlooking any import regulations is a grave mistake. Ensure the product is allowed and you have any necessary import licenses on the Indian side too. For instance, certain electronics need BIS certification for import – if you import without it, customs will not release the goods until you obtain the certificate or they may even re-export or destroy. Another example: importing food items without the required FDA (FSSAI) clearance – those shipments could be held pending testing. Thus, research Indian regulations for your product in advance. If needed, get the proper license or permit before shipment. Comply with labeling rules (like the need for MRP sticker on consumer goods, or green/red dots for veg/non-veg food, etc.). Non-compliance can cause long detention or penalties.

By being aware of these common mistakes, you can plan proactively to avoid them. Each shipment is a learning experience – maintain a log of any issues that occurred and fix the process for next time. Now, to wrap up, here’s a full checklist combining all steps on both Vietnam and India sides, which can serve as your quick reference guide for future shipments.

Full Import Checklist (Vietnam Side & India Side):

Use this checklist to ensure you’ve covered all bases when importing from Vietnam to India via FCL ocean freight. It’s divided into the origin side (Vietnam) and destination side (India) for clarity:

Vietnam (Origin) Side – Pre-Shipment & Export:

Product and Supplier: Chosen product is confirmed to be exportable from Vietnam (no bans) and importable into India. Supplier is verified, business license checked,      and has export capability. Quality specs and compliance (standards, certifications) are agreed.

Commercial Terms: Incoterm selected (EXW/FOB/CIF/etc.) and clearly mentioned in contract with named locations. Price and payment terms finalized. If L/C, L/C             opened and advised to supplier.

Production & Inspection: Goods have been produced/ready. Any pre-shipment inspection or quality check (by you or third party) done before packing.

Packaging: Goods are packed suitably for ocean transit (export-worthy cartons/pallets). Any wooden packaging is ISPM-15 certified (stamped). Hazardous goods              properly classified, packed, and labeled as per IMDG code (if applicable).

✔ Booking Freight: Freight forwarder or carrier booking confirmed. Vessel schedule (ETD Vietnam, ETA India) noted. Container size/type allocated. Empty release                  obtained.

Empty Container Pickup: Trucking arranged to pick up empty container from depot. Container inspected for quality.

Container Stuffing: Container loaded at supplier’s facility or warehouse. Loading plan followed (weight distribution okay). Cargo secured and braced. Container
    sealed with high-security seal. Seal number recorded.

Export Documentation Prepared: Supplier has prepared Commercial Invoice, Packing List, and (if FOB or other seller-export terms) the Export Customs Declaration      draft. Certificate of Origin (Form AI for AIFTA) applied for or obtained. Any required export permit or phytosanitary certificate, etc., is obtained for the goods.

VGM Weighing: Packed container weighed, VGM calculated. VGM form submitted to carrier before deadline.

Export Customs Clearance: Export declaration filed via VNACCS. Customs cleared (green/yellow/ red process completed). Any physical inspection handled                    successfully. “Let Export” clearance obtained.

Container Gate-in: Full container delivered to port before cut-off time. Port gate-in acknowledgment received. Container is now in port waiting loading on the intended      vessel.

Bill of Lading Instructions: Provided to the forwarder/carrier. (Ensure shipper, consignee, product description, piece count, weight, etc., are correctly listed as you            need on B/L). If using Letter of Credit, ensure B/L terms conform (e.g., consignee as per L/C).

Departure from Vietnam: Vessel sailed. Obtain the Bill of Lading from carrier (or forwarder). If originals: courier them as needed (e.g., supplier to bank or to you). If          telex: confirm surrender done. Also obtain copies of export documents (export dec, Form AI certificate, etc.) from the supplier for your reference.

India (Destination) Side – Import & Clearance:

Import Readiness: Importer’s papers are in order – IEC (Import Export Code) is active, GST registration active. If product requires an import license (for example,            certain restricted items), the license is obtained. If any duty exemptions are planned (like under advance license or SEZ scheme), those details are ready.

Hire Customs Broker: A reliable Customs House Agent is on board with you for the port of arrival. They have your authority (Power of Attorney) and all your details          (IEC, GSTIN, etc.) registered.

Document Collection: Receive from supplier/forwarder: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin (Form AI), Insurance certificate, and any      special certs (quality certificates, test reports if any). Verify these documents for correctness (e.g., CoO has correct origin and dates, invoice values match what you            expect, BL has correct consignee details, etc.).

Arrival Notice: Get Arrival Notice from shipping line a few days before ETA. Note the IGM number and plan of which terminal/vessel. Pay any collect charges (like            ocean freight if not prepaid, or local port charges that line bills) to get the Delivery Order (DO) issued by the line. (Often, the DO is only released after vessel arrival or a      day before, upon payment).

Prior Bill of Entry: Provide the customs broker all documents at least a week before ETA. They will file the Bill of Entry (preferably prior to arrival). Coordinate on HS        codes and duties; confirm if you want to claim duty benefits (FTA rates) and that Form AI is in hand to support it. Once BoE is filed, note the BoE number and date.

Duty Payment: Once the BoE is assessed by customs (which might be soon after filing if all good), arrange payment of duty. Use e-payment through ICEGATE –
    either you or broker can do – but make sure funds are ready (duty can be substantial). Pay promptly to avoid any interest for late payment or delays in release.

Customs Query/Exam (if any): Check if Customs raised any query on the BoE. If yes, respond quickly with required info. If shipment is selected for examination, be
    in touch with the broker to get the container examined as soon as it is offloaded. Provide any assistance (e.g., product literature) for the examination officer if needed.

Vessel Arrival: Keep track of the vessel’s actual arrival. Once the vessel has berthed and containers discharged, your container will go into port stack or CFS. Ensure      shipping line has filed the IGM and it’s matched with your BoE (usually automatic if all info matched). If there’s an IGM-BoE mismatch, resolve it (common issues could      be slight name differences – broker may file amendment if needed).

OOC (Out of Charge): After duty is paid and any checks done, get Customs Out of Charge. This is the final customs clearance. Your broker should intimate you and          give the released BoE.

Port/CFS coordination: If you are under DPD, coordinate picking the container directly from port. If under CFS, follow up that container moved to the correct CFS and      arrange destuffing or pickup. In either case, you will likely have to approach the line’s office or online system to get the Delivery Order which allows the port/CFS to            release the container. This usually requires clearing any dues with the shipping line (like paying their destination charges, and showing OOC).

Trucking for Delivery: Have a truck ready to take the container. For port pickup (DPD), your trucker will need the DO, OOC, etc., to enter port and retrieve the                  container. For CFS, your trucker or CFS handling team will coordinate loading of cargo or container once released.

Container Ground Rent: Track port free days – aim to clear and pick container before free period ends (typically within 2–3 days). If running tight, you may request          extension or be ready to pay demurrage to port if delayed. Clearing early saves costs.

Warehouse Delivery & Unloading: When cargo reaches your facility, have unloading manpower and equipment ready. Check seal before opening, then unload                systematically with safety. Verify contents vs packing list as you go.

Post-Clearance: After unloading, arrange for timely empty container return. Contact the shipping line’s designated depot and return the container within the allowed
    free days (commonly 7– 10 days after availability). Secure EIR receipt as proof. Ensure container is returned clean (sweep out any debris) and undamaged to avoid          charges.

Recordkeeping: File all import documents – final BoE (which serves as the legal import proof), invoices, packing list, CoO, etc. These may be needed for any future          audits or for claiming GST input credit on IGST. If you plan to claim any export incentives (in case you re-export or such), those documents will be needed.

Review and Feedback: Review the entire process: total transit time, costs incurred vs estimates, any problems faced. Debrief with your forwarder or broker on any            issues to fix next time (for example, if there was a documentation error, how to prevent it). This continuous improvement step will refine your supply chain.

This checklist might seem long, but once you run through it a couple of times, it becomes second nature. It encapsulates the end-to-end journey of an FCL shipment from Vietnam to India, ensuring you don’t miss a critical step.

Streamlining Shipping with Cogoport:

Managing all these moving parts – suppliers, documents, bookings, customs, deliveries – can be challenging. This is where modern digital freight platforms like Cogoport come into play, acting as a onestop solution to streamline your entire shipping process. Cogoport’s Global Trade Platform is built to simplify logistics for importers and exporters, especially SMEs, by integrating all services and information in one place . Here’s how using such a platform can benefit you:

  • Instant Freight Quotes and Booking: Rather than spending days emailing carriers or forwarders for rates, on Cogoport you can enter your origin (e.g., Cat Lai, Vietnam) and destination (e.g., Nhava Sheva, India), choose FCL and get instant freight rate quotes from multiple carriers. You can compare schedules and prices and book your FCL shipment online within minutes. This speed and transparency in pricing help you plan better and secure space during peak seasons without hassle. Cogoport also offers Cogo Assured services – meaning they guarantee space and equipment availability even in tight situations, giving you peace of mind that your container won’t get rolled due to capacity issues.

  • Integrated Documentation and Compliance: The platform allows you to manage documentation digitally. You can upload commercial invoices, packing lists, etc., and share with all stakeholders. Cogoport’s interface also provides tools like a duty calculator – so you can estimate import duties and GST for your shipment beforehand . This helps in financial planning and ensuring you have the right certificates (like Form AI) to avail lower duties. The system can also prompt you on necessary documents to avoid missing anything. Since Cogoport integrates customs clearance services, you can even book a customs broker service through the platform for both origin and destination . This means you don’t have to separately hunt for a reliable customs agent; vetted partners are accessible with a click.

  • End-to-End Visibility (Tracking): Once your shipment is confirmed, Cogoport provides real-time tracking of the container across sea, and notifications at critical milestones . No more juggling multiple carrier websites or calling agents for updates – you can see if the vessel departed as scheduled, when transshipment happened, and the expected arrival. It will alert you if any delays occur, enabling you to adjust plans. This visibility extends to customs status updates as well – you can get to know when your Bill of Entry is filed or when clearance is done, all in one dashboard.

  • Logistics Value-Added Services: The platform doesn’t stop at just booking freight. It connects to haulage (trucking) providers, so you can arrange pickup of the container in Vietnam and delivery in India seamlessly . Need first-mile trucking from the factory in Binh Duong to Cat Lai port? Cogoport can help schedule that. Need last-mile delivery from Nava Sheva to your warehouse in Pune? Do it through the same interface. This integrated approach avoids the fragmentation of dealing with separate truckers. Additionally, Cogoport integrates cargo insurance options and payment solutions. You can purchase insurance for your shipment through the platform easily when booking. On the payments side, there are flexible payment options – for example, deferred payment (Pay Later) schemes for eligible users, which can ease cash flow . Instead of paying freight costs upfront, some importers can pay after a certain period, which might align better with their working capital cycle.

  • Transparent Costs and No Hidden Fees: A pain point in logistics is often hidden fees and surcharges popping up. Cogoport aims for transparent pricing, showing all associated charges upfront during the booking. This helps avoid surprises in destination charges, etc. The platform also accumulates loyalty rewards (Cogo Points) for shipments. Frequent shippers can redeem these for discounts, which is a nice bonus on top of competitive rates.

  • Expert Support and Simplified Processes: While the platform is digital, Cogoport provides customer support via chat or phone with logistics experts. If you have a question on customs or need to handle an exception, their team can guide you, effectively acting as a trusted advisor in the shipping process. The interface is designed to simplify complex tasks – for instance, it can auto-fill certain repetitive information for documentation, or suggest HS codes from its database when you input product names. These small efficiencies save you time and reduce errors.

  • Analytics and Reporting: As you ship more, the platform helps you analyze your logistics performance – you can see reports on transit times, costs, carbon footprint of shipments, etc. This data-driven approach can highlight areas to optimize. For example, you might discover one route tends to have more delays and choose an alternate, or use the carbon calculator to choose a more eco-friendly option if available.

In essence, platforms like Cogoport bring the entire import process under one roof. From finding a rate, booking space, managing documents, tracking the container, clearing customs, to final delivery – all can be orchestrated in a unified system. This significantly reduces the coordination burden on you, the importer. It’s akin to having a virtual logistics department that is available 24/7. The result is not only convenience but often cost savings (through better rates and avoiding costly delays) and more reliability (through guaranteed services and expert oversight).

Many Indian SMEs who were traditionally intimidated by the complexities of import logistics have found such digital platforms to be game-changers. They lower the barriers by making the process more transparent and by offering guided support. If you plan to import regularly, leveraging a service like Cogoport can let you focus on your core business (finding the right products and markets) while the platform handles the heavy lifting of moving your goods across borders efficiently.

Conclusion: Importing from Vietnam to India via FCL can be highly rewarding if executed correctly – Vietnam offers quality products at competitive prices, and ocean freight is a cost-effective way to bring in bulk shipments. By following the step-by-step guide above, you can navigate the process with confidence. Start with solid planning: vet suppliers and pick the right Incoterms. Meticulously handle freight booking and ensure your container is loaded and exported smoothly. Prepare all documentation and understand the customs procedures on both sides. Avoid common pitfalls by learning from others’ mistakes, and always keep a checklist handy so nothing slips through.

Remember that every stage – from factory floor in Vietnam to your warehouse in India – is manageable if approached systematically. And with digital logistics platforms like Cogoport available, even small businesses can achieve big-league efficiency and control over their supply chain. They say “well begun is half done” – in global trade, a well-planned and well-monitored shipment is more than half the battle won. So leverage the knowledge from this guide, possibly integrate a digital solution for convenience, and you’ll be well on your way to importing from Vietnam (and beyond) like a seasoned pro. Happy shipping!

References:

  1. Cosmo Sourcing – How to Ship from Vietnam (Incoterms and Shipping Ports)
  2. Ship4WD – Importing Goods from Vietnam (Supplier verification and documentation)
  3. Team Global Logistics – Vietnam’s Export Customs Process (Clearance channels and timelines)
  4. Logistics HP Global – Transit Times from Vietnam to India (Major ports and duration)
  5. Cogoport Blog – Direct Port Delivery in India (Benefits and process)
  6. Ship4WD – Key Shipping Documents Explained (B/L, Invoice, Packing List, CoO)
  7. Vietnam Briefing – Certificates of Origin in Vietnam (Form AI for AIFTA)
  8. Cosmo Sourcing – Incoterms Best Practices for Vietnam
  9. Cogoport Brand Kit – About Cogoport (Platform features and values)
  10. Cogoport Brand Kit – Cogoport Unique Digital Services
  11. Cogoport Brand Kit – Tone and customer-centric approach
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