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Frequently Asked Questions
CogoPoints are reward points you earn on bookings and referrals. Redeem them for vouchers or discounts.
Organic shipments earn 0.5 pt per USD. Inorganic shipments earn 0.125 pt per USD.
Yes. Silver −5%, Gold −7.5%, Platinum −15% points required for the same voucher.
Yes, after 12 months from when they’re earned.
In your Rewards Dashboard inside Cogoport.
Yes. You need at least 1,000 CogoPoints to redeem vouchers.
Currently, CogoPoints are non-transferable and can only be used by the account that earned them.
For any assistance, contact the Cogoport support team through your dashboard or email.
Vouchers valued under 1,000 CogoPoints are not eligible for redemption.
Still have questions?
For assistance, please visit our page.
Our dedicated team is ready to help you on your journey to a greener, more sustainable future